Do you need to add a second Sawgrass Printer?
Maybe you've upgraded or received a replacement?
You're in the right place!
Removing the Printer Driver
If you are installing a replacement printer, it is recommended to first remove the previously installed driver in order to avoid any conflict or simply from creating multiple copies.
MacOS
- Click the Apple logo > System Preferences
- Select Printers & Scanners and the printer you wish to remove
- Select the [-] button to remove the printer
Windows
- Settings > Printers & Scanners
- Select the printer you wish to remove
- Select Remove Device
Installing the Printer Driver
First thing's first, let's make sure Sawgrass Print Manager is up and running:
- Start by clicking on the PM logo.
- On MacOS, when the Sawgrass Print Manager is running, you should see a small logo at top right. Please click on the logo to see the SPM menu appear.
- On Windows, please click on the hidden icons arrow down at the bottom right of the task bar, near the date and time. When the Sawgrass Print Manager is running you should see the PM logo in the hidden icons.
- Then select Printer Utilities
- Select Add New Printer
- Select the printer model and ink set of the printer you wish to install
- The installation process will now commence
- MacOS: To add the printer on MacOS an additional step is required:
- Click the Apple logo > System Preferences
- Select Printers & Scanners
- Select the [+] button to add the printer
- Select the printer you wish to add
- MacOS: To add the printer on MacOS an additional step is required:
Renaming a Printer (Optional)
- You change the name of the printer in Printers and Scanners. Example names: SG1000 Sublijet or SG800 EasySubli.
- On MacOS, choose Apple menu > System Preferences, then click Printers & Scanners. Select the printer in the list at the left. Click Options & Supplies, then click General. Type the new name.
- On Windows, choose Printers & Scanners > Select your printer> Manage>Printer Properties. On the General tab, rename your printer. - Once the printer has been renamed, restart your computer so the changes can take effect.
- After restart, you will see the printer has been updated with the new name.
You should be good to go! If you have any trouble, we'll be here to help. Happy printing!
If you are still experiencing issues or have further questions, please contact our Sawgrass Care Team for assistance by click the 'Support' button on the bottom right of the page, or click here.