How-To: Installing Sawgrass Print Manager (Windows)

We know by now that you are eager to start creating. That’s why we made the start up and installation of the Sawgrass Print Manager super easy.

Let's jump in and get your sublimation journey started!


  • Download and Install the Print Manager

    Follow the steps below to help guide to the beginning steps to download Sawgrass Print Manager for Windows:

    1. To jump straight to the software download, click the following link:

    2. The web browser will start downloading the Sawgrass Print Manager installer.
      Depending on your web browser preference, follow any instruction your web browser asks about the download.

    3. Now, click on the download file named SPM_Win64…etc. Depending on our web browser you may need to go to your Downloads folder. The installation will now start.

    4. Select your preferred language and click OK

    5. Click Install

    6. The Print Manager will now download and install all the necessary files on your PC, Once completed successfully Click Finish.

    This will complete the first portion of the installation! Now, lets move to Step 2 to install the Printer driver. If both are not completed, you will not be able to print!

  • Step 2: Installing the Printer Driver

    1. Once the Print Manager has been installed, it will automatically start and prompt you to Select your Printer Model and Ink Type. This will depend on the inks that you purchased with your printer. Once chosen, hit Next.

    2. Click Install, and Next once it becomes Pink.

    3. Select your Connection Method. This is how you will you want your printer to be connected to your PC. Once chosen, hit Next.

    4. If you chose USB, you will be prompted to insert the USB cable and power on the printer.
    5. Once your printer has been connected (WiFi/Ethernet), click Add Printer.

    6. This will open the driver installer wizard. Select I Accept the agreement, and click Next.

    7. Select Add a new printer and click Next.

    8. Select Connect to a printer port or LAN then hit Next.

    9. Confirm that the printer is connected to your network. Press Next to proceed, your PC will now attempt to detect your printer on the network. Once detected, select the printer and click Next.

    10. Click Continue

    11. The printer driver will now install.

    12. Click Set Now.

    13. If you have connected any addition trays, please ensure they are selected under Options, then click OK.
    14. The Printer driver installation is now complete, Click Finish.


If you are still experiencing issues or have further questions, please contact our Sawgrass Care Team for assistance by click the 'Support' button on the bottom right of the page, or click here.