Installing Sawgrass Print Manager - MacOS

  • Updated

During the installation process you may see a “malicious software” error pop up. Don't worry, we cover that!

We know by now that you are eager to start creating. That’s why we made the start up and installation of the Sawgrass Print Manager super easy.

Let's jump in and get your sublimation journey started!

1. Follow the steps below to help guide to the beginning steps to download Sawgrass Print Manager for MacOS:

  • To jump straight to the software download, click the following link:
  • On that page, scroll down until you see the pink Download for Mac button. Go ahead and click on that to start the download.
  • The web browser will start downloading the installation of Sawgrass Print Manager
    Depending on your web browser preference, follow any instruction your web browser asks about the download.
  • Once downloaded, if it does not start on its own, go to the downloads folder located in the finder. This is the blue and white smiley face located at the bottom of your screen.
  • Now, click on the download file named SPM_MacOS…etc.
    • If you receive a malicious software message, proceed to step 2.
    • If you did not receive an error proceed to step 3.

2. If you receive an error about malicious software, please follow the steps below:

  • Click on the downloaded package to where the option menu will generate.
    • There are a few different ways you can generate this menu. 
      • If you are using a double button mouse:
        Right click on the package one time to access drop down menu
      • If you are using a single button mouse:
        Press CTRL on your keyboard and click on the mouse at the same time on the package.
      • If you are using a trackpad:
        Using two fingers, press down on trackpad one time on the package.
  • Once the menu has appeared click Open to proceed with the installation.
  • This will open another malicious software error but this time there will be an option to click Open.
  • Click this button and this will continue the installation process!
  • Follow the steps below to help guide you through the first portion of the Sawgrass Print Manager installation for MacOS.

Make sure you have the password to your computer login; you will need it!

  • Once the installer begins, click continue to move forward!
  • At the bottom of the installation process, click install
    Based on your security settings, you may have to enter your computer password.
  • Once the installation is successful you can close out of the installer window.

This will complete the first portion of the installation! Now, move on to step 4 to complete the second half of the installation process. If both are not completed, you will not be able to print!

3. Follow the steps below to help guide you through the second portion of the Sawgrass Print Manager installation for MacOS

  • First, go to the launchpad icon on bottom of your screen. Typically, it is located next to the Finder.
  • Double click on the orange PM icon. Now the licensing agreement will appear.
  • To move forward with the installation, you will have to click Agree to the licensing agreement.
  • Next, it will prompt you to sign in to the Sawgrass Print Manager.
    Click New user if you have not created an account with us.
    If you have, use the same sign in and password to access Sawgrass Print Manager.
  • Once you have signed in successfully, you can now choose your printer model and type of ink. Make sure you select the correct ink.
    Each ink has different settings with in Sawgrass Print Manager this can affect your prints, so be sure!
  • Finally, another window will pop-up asking which connection method you would like to choose. Select the connection accordingly.
  • Follow the connection steps and installation.
  • Once you have finished the connection and the printer installation is successful, click Finish.

Note: If you need further assistance with the connection, visit our articles on network connection.



Create an account before downloading the Sawgrass Print Manager, that way, you can breeze through the process of signing in!

Make sure you know which type of ink you have before starting the download.