How to perform a head flush on an SG500 or SG1000

  • Updated

In instances where a nozzle check displays broken or missing nozzles, or you are experiencing lines in print output, you will need to perform a series of head flushes. We recommend checking output quality after each flush. If your output has not significantly improved after five flushes, please reach out to Sawgrass Care for assistance.


1. Press the [ Menu] key.


2. Press the [▲] or [▼] key to display [Print Features], then press the [OK] key.
3. Press the [▲] or [▼] key to display [ListTest Print], then press the [OK] key.


4. Press the [▲] or [▼] key to display [Head-flushing], then press the [OK] key.
5. Press the [▲] or [▼] key to select a color, then press the [OK] key.

To flush all the print heads, select [All Heads].
To flush the print head for cyan and black, select [Head 1].
To flush the print head for yellow and magenta, select [Head 2].

6. Press the [OK] selection key.


Head flushing starts.


Follow the steps to perform a Head Flush on the menu of the printer.


  • Perform a head flush only if print head nozzles cannot be recovered by 2-3 head cleanings.
  • Do not turn the printer off during print head flushing. If the printer is turned off during print head flushing, start again from printing the nozzle check test pattern.