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How-To: Connecting your Printer via Ethernet or USB (SG500/1000)

Looking to connect? We've got you covered!

All our printer models can connect using an Ethernet or USB. Below we have listed recommendations, requirements, and steps to get you started.

 

Ethernet and USB recommendations and notes:  

  • Make sure the USB or ethernet cord is long enough so there can be extra slack. 
  • Please note that only USB 2.0 is supported.
  • Connect the USB or Ethernet cords on the printer on the left side of the printer. There will be a cover towards the top of the printer. 
  • Ethernet cords that are CAT5e or CAT6 are compatible with all our printer models.
  • You do not have to stay connected to the USB cord all the time! .

 

Connecting via USB

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  1. Make sure the machine is off.
    mceclip0.png
  2. Open the port cover.
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  3. Insert the USB cable's hexagonal (type B) plug firmly into the port.
    mceclip2.png
  4. Close the port cover.
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  5. Insert the USB cable's rectangular (type A) plug firmly into the computer's USB 2.0 port.
  6. When advised to do so during the installation of the printer driver, switch the printer on.

 

 

Connecting via Ethernet

  1. Open the port cover.
    mceclip1.png
  2. To use a wired connection, connect the Ethernet cable.
    mceclip1.png
  3. Connect the other end of the cable to the machine's network, such as your router or switch.
    Check the LEDs on the Ethernet port.
    mceclip2.png
    1. Lights in yellow when 100BASE-T is in operation.
    2. Lights in green when 10BASE-T is in operation.

  4. Close the port cover.
    mceclip3.png

 

Selecting the LAN Type (Ethernet Only)

The “LAN type” is the way the printer is connected, whether it is wirelessly or with an ethernet cable. 

  1. Press the [Menu] button.
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  2. Press the Up or Down arrow button to display to display [System Settings], and then press the [OK] button.
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  3. Press the Up or Down arrow button to display [Interface Settings], and then press the [OK] button.
  4. Press the Up or Down arrow button to display [Network], and then press the [OK] button.
  5. Press the Up or Down arrow button to display [LAN Type], and then press the [OK] button.
  6. Select [Ethernet] for wired connection, and then press the [OK] button.

 

If you are still experiencing issues or have further questions, please contact our Sawgrass Care Team for assistance by click the 'Support' button on the bottom right of the page, or click here.