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How-To: Connecting your Printer via WiFi (SG500/1000)

Welcome to Wi-Fi! 

This guide is designed to help answer questions and walk you through the initial Wi-Fi setup steps.  We know Wi-Fi can be confusing, so this guide is made as detailed as possible. Remember though, we're always just an email away.

Let's jump right in! 

 


To view video subtitles in your language, please press c (subtitles/closed captions) followed by settings > subtitles/cc then select your language.

 

Connection Requirements and Setup Tips

      • Only the SG500 & SG1000 models are equipped with WiFi. 
      • Have your network password ready before starting the process. 
      • The printer must connect to a 2.4Ghz wireless network
      • A signal strength of 75% or higher is recommended. If the signal strength is not high enough, the connection may drop or cause slow printing.
      • Both the Printer and the PC you will be installed the printer on, must be on the same network (SSID).
      • To enable the Wireless function on the printer, the LAN Type must be set to Wireless LAN

Setting the LAN Type

The “LAN type” is the way the printer is connected, whether it is wirelessly or with an ethernet cable. 

  1. Press the [Menu] button.
    mceclip0.png

  2. Press the Up or Down arrow button to display to display [System Settings], and then press the [OK] button.
    mceclip1.png

  3. Press the Up or Down arrow button to display [Interface Settings], and then press the [OK] button.

  4. Press the Up or Down arrow button to display [Network], and then press the [OK] button.

  5. Press the Up or Down arrow button to display [LAN Type], and then press the [OK] button.

  6. Select [Wireless LAN] for wireless connection, and then press the [OK] button.



Now that the printer is set up for Wi-Fi, the two main methods of connecting your printer to the wireless network are as following:

      • Either using the WPS Button on your wireless Router or modem
      • Or using the SSID Auto Search and entering your Wireless password

Once connected it is also important to verify the signal strength of the connection. Remember, we recommend 75% or above for a stable connection.


Method 1: WPS Button

  1. Press the [Menu] button.
    mceclip0.png

  2. Press the Up or Down arrow button to display [System Settings], and then press the [OK] button.
    mceclip1.png

  3. Press the Up or Down arrow button to display [Interface Settings], and then press the [OK] button.

  4. Press the Up or Down arrow button to select [Wireless LAN], and then press the [OK] button.

  5. Press the Up or Down arrow button to select [Wireless LAN Easy Setup], and then press the [OK] button.
    mceclip2.png

  6. Press the Up or Down arrow button to select [Push Button Method], and then press [OK] button.

  7. Press the selection key for [Start].
    mceclip4.png

  8. Press the WPS button on the wireless router (access point).
    mceclip5.png
  9. Press the selection key for [Exit].
    mceclip6.png

Method 2: SSID Auto Search

  1. Press the [Menu] button.
    mceclip0.png

  2. Press the Up or Down arrow button to display [System Settings], and then press the [OK] button.
    mceclip1.png

  3. Press the Up or Down arrow button to display [Interface Settings], and then press the [OK] button.

  4. Press the Up or Down arrow button to select [Wireless LAN], and then press the [OK] button.

  5. Press the Up or Down arrow button to select [Wireless LAN Easy Setup], and then press the [OK] button.
    mceclip2.png

  6. Select [SSID Auto Search], and then press the [OK] button.
    The message “Searching for a network... Please wait.” appears on the control panel.

  7. Press the Up or Down arrow button to select the SSID to connect to, and then press the [OK] button.
    mceclip3.png

  8. Enter the password, and then press the selection button for [Accept].
    The message “Please wait.” appears on the control panel.
        • Select each character by pressing OK when highlighted
        • ABC/123: allow you to change the character set selected to Uppercase, Numbers, or Special
          Characters (! @ # etc.…)
        • Delete: will remove the most recently entered character. 

  9. The message “Connection succeeded.” appears on the control panel. Press the selection button for [Exit].
    If the message “Connection failed.”  appears, please make sure you entered the correct password and are connecting to the correct network.

  10. The blue wireless light to the left of the LCD panel should now be on confirming the wireless connection.

 

 

Verifying the Wireless Signal Strength 

      1. Press the [Menu] button on the printer
        mceclip0.png

      2. Press the Up or Down arrow button to display [System Settings], and then press the [OK] button.
        mceclip1.png

      3. Press the Up or Down arrow button to display [Interface Settings], and then press the [OK] button.

      4. Press the Up or Down arrow button to select [Wireless LAN], and then press the [OK] button.

      5. Press the Up or Down arrow button to select [Wireless LAN Signal] then press [OK]

      6. Finally, the LCD screen will show the strength of your wireless LAN signal. It is strongly recommended that this signal is 75% or above.

 

 

If you are still experiencing issues or have further questions, please contact our Sawgrass Care Team for assistance by click the 'Support' button on the bottom right of the page, or click here.