Hardware
A 64-bit Processor is required on all platforms
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Processor (CPU): Dual Core 64-bit CPU, Intel i5 / AMD Ryzen or better recommended
**Windows ARM is not supported (Qualcomm, Snapdragon etc) Apple Silicon natively supported.
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Available Hard Drive Space: 2GB or greater free.
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Screen Resolution: 1440x900 pixels at 100% zoom minimum, Full HD (1920 x 1080) or higher.
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Internet Connection: Required to sign in to Print Utility.
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Supported Operating Systems
Sawgrass will continue to support Windows 10 until October 14th 2025, in line with Microsoft's end-of-support. Upgrade to Windows 11 is recommended
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Windows 10 (64-bit)
- Windows 11 (64-bit)
- MacOS 13.x (Ventura)
- MacOS 14.x (Sonoma)
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MacOS 15.x (Sequoia)
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Supported Design Software
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Recommended Versions:
- CorelDRAW v24 or later
- Canva 2024 or later
- Adobe Illustrator v26 or later
- Adobe Photoshop 2023 or later
- Photoshop Elements 2021 or later
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Supported File Types
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File Format: .AVIF, .BMP, .EPS, .GIF, .JPG, .PDF, .PNG, .TIFF, .WEBP
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Recommend Resolution: 300DPI
- Files must be created from supported design software
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Supported Printers & Ink Sets
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SG500/1000: VersiFlex, Sublijet-UHD, Chromablast-UHD, EasySubli
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SG400/800: Sublijet-HD, Chromablast-HD, EasySubli
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VJ-628: Subljet-HD (Dual CMYK, ProPhoto, ProPhotoXF)
The VJ-628 is not compatible with MacOS.
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If you have further questions, please contact our Sawgrass Care Team for assistance by click the 'Help' button on the bottom right of the page, or click here.