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Sawgrass Print Utility Update Error: “Sawgrass Print Utility Cannot Be Closed”

Some Windows users may see the following error message when attempting to update Sawgrass Print Utility:

“Sawgrass Print Utility cannot be closed”

This typically happens because the software is still running in the background and could not automatically close itself during the update process. If the application is still running in the background, even if no window is open, the updater cannot proceed and displays this message.

This is a common issue and can be resolved with the steps below.

Solution 1: Close Sawgrass Print Utility via Task Manager (Windows)

  1. Press Ctrl + Shift + Esc to open Task Manager.

  2. If needed, click More details.

  3. Locate Sawgrass Print Utility in the Processes list.

  4. Select it and click End Task.

  5. Once closed, run the update again.

Solution 2: Download the Latest Version Manually

If the issue persists, install the latest version directly:

  1. Visit: https://www.sawgrassink.com/software

  2. Download the latest version of Sawgrass Print Utility

  3. Run the installer and follow the prompts

This will install the updated version even if the automatic updater fails.

Additional Tips

  • Make sure you have administrator rights when installing.

  • Close other printing-related software before updating.

  • Keep your Windows system up to date.