Troubleshooting

• Troubleshooting Steps: Vertical Dots / Pizza Wheel Marks
• Troubleshooting Steps: Paper Misfeeds and Jam Error Guide
• Troubleshooting Steps: Sawgrass Service Code (SC) Error Guide
• MacOS Gatekeeper (Malicious Software Warning Message)
• Visual Studio C++ Redistributable or DLL Error Message (Windows Only)
• Troubleshooting Steps: Not Printing (MacOS)
• Troubleshooting Steps: Not Printing (Windows)
• Troubleshooting Steps: USB Connection Issues
• Not Printing the Correct Colours
• Horizontal Lines in a Printout
• Vertical Lines in a Printout
• Troubleshooting Common Issues (VJ628)
• Custom Size (IJ Plain) Error on LCD Screen
• macOS: Files printing smaller than intended