Troubleshooting

• Printer Displays “Ready” Despite Empty Black or Yellow Cartridge
• Printer Maintenance Using VersiFlex Ink Set
• Trouble Printing from Sawgrass Print Utility on Windows
• Trouble Printing from Sawgrass Print Utility on macOS
• Troubleshooting Steps: Vertical Dots / Pizza Wheel Marks
• Troubleshooting Steps: Paper Misfeeds and Jam Error Guide
• Troubleshooting Steps: Sawgrass Service Code (SC) Error Guide
• Troubleshooting Steps: USB Connection Issues
• Not Printing the Correct Colours
• Horizontal Lines in a Printout
• Vertical Lines in a Printout
• Troubleshooting Common Issues (VJ628)
• Custom Size (IJ Plain) Error on LCD Screen