How-To: Capping Station Clean

Welcome to the Cleaning Your Capping Station Instruction Page!
This action fixes a large majority of problems, from air pockets to dried ink. 


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What we'll need:

  • A small flathead screwdriver (or something small enough to fit in the door sensor hole temporarily)
  • Syringe or Dropper
  • Hot Distilled water or 2:1  Hot distilled Water/Clean60
  • A lint free cloth (such as an eyeglass cleaner)


Now then, to start:

  1. With the printer powered off, open the top cover, and locate the print head to the right of the carriage. 

  2. Using the small flathead screwdriver or something small enough to fit in the sensor slot, gently press down on the door sensor to hold it in place. (We're going to trick the printer here into thinking the lid is closed)

  3. Power on the printer, and when the print head begins to move, remove the power cable when the print head moves slightly to the left or its originally position. Then move the print head over to the left side of the printer

  4. With a syringe or dropper, use the steaming hot solution to fill the left orange suction cup (the one with the filter) and let it sit for around 10 minutes.

  5. Then dab with a lint-free cloth a few times until the area is clean. Whilst doing this process, you can also clean the circumference of the orange suction cup of any left over ink residue.
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  6. After dabbing with a lint-free cloth, fill the suction cup again (as shown in Step 4).

  7. Power the printer on and run a Head-Flush cycle. When powering the printer on, the print head should move automatically over to the right side and suction the solution through the filter. Repeat from Steps 4-7 up to 3 times if necessary. 

Note: The key here is that we want the water to be able to run freely through the filter. If you put the droplets in and they don't drain after 10-15 seconds, there's a clog there that needs whittled down. Sometimes this takes a few steps in between.

Be patient! Remember, stubborn clogs can take time. 


If you are still experiencing issues or have further questions, please contact our Sawgrass Care Team for assistance by click the 'Support' button on the bottom right of the page, or click here.