If you've recently purchased a Sawgrass Printer but you're unsure where to start, the first step in your sublimation journey will be to create your Sawgrass account. This account is required when setting up your printer and will allow you access to our online Design tool, DesignMate, as well as our print and color management software, Sawgrass Printer Utility.
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- Go to my.sawgrassink.com .
- Click on Join | Login located near the top right
- Select Create an Account.
Note: You will also be redirected here if you already installed Sawgrass Printer Utility and clicked Sign Up. - Enter the requested details ensuring your email address is correctly entered. If it is not, you will not be able to verify your account. Please also note that your password must include one special character.
- Don't forget to check the Captcha, ensure that you have a Sawgrass printer and agree to our terms and conditions.
- Once everything has been completed click Signup.
- You will now be sent a verification email to your email inbox. This will be sent to the email address you specified during the account creation.
- Go to your inbox and click the verification link.
If you have not received the Sawgrass account verification email and the email address entered is correct, please check your spam folder. Please also check if Barracuda or other such email security is setup on your email server in case it may have blocked our email.
That's it, your account is now setup. You may use the login details your created to sign in to Sawgrass Printer Utility and DesignMate. This account will not give you access to SPM or CreativeStudio.