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How-To: Paper Feed Adjustment (SG500/1000)

If horizontal lines are printed unaligned, printed images are patchy, or black/white lines are visible at regular intervals, then print a paper feed test pattern, and then adjust the paper feed setting as necessary.

 

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  1. Press the [Menu] button.
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  2. Press the [▲] or [▼] button to display [Printer Features], and then press the [OK] button.
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  3. Press the [▲] or [▼] button to select [List/Test Print], and then press the [OK] button.

  4. Press the [▲] or [▼] button to display [Adjust Paper Feed], and then press the [OK] button.

  5. Press the [▲] or [▼] button to display [Print Test Pattern], and then press the [OK] button.

  6. Press the selection button for [Print].
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    A test pattern to adjust paper feed is printed.

  7. Check the optimal adjustment values on the printed test pattern.
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    The optimal adjustment value is the number that appears on the left of the lightest gray square with straight horizontal lines on both sides. When this number is "+2", the optimal adjustment value is "+2".
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    When horizontal lines beside the lightest gray square are broken, select the optimal adjustment value by referring to the lines broken in the opposite direction. When the "+2" square is the lightest gray square and the "+6" horizontal lines are broken in the opposite direction, the optimal adjustment value is between "+3" and "+5". After adjustment, check the adjustment result.

  8. Press the [▲] or [▼] button to display [Adjustment], and then press the [OK] button.

  9. Press the [▲] or [▼] button to enter the adjustment value (-14 to +14) from Step 7, and then press the [OK] button.
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Note:

  • If black or white lines still appear after the adjustment, keep adjusting the value by 1 and executing "Adjustment".

    • If black lines appear, increase the adjustment value.

    • If white lines appear, decrease the adjustment value.

  • Keep adjusting the value and executing "Adjustment" until the black or white streaks disappear.

If you are still experiencing issues or have further questions, please contact our Sawgrass Care Team for assistance by click the 'Help' button on the bottom right of the page, or click here.