In instances where a nozzle check displays broken or missing nozzles, or you are experiencing lines in print output, you will need to perform a series of head flushes. We recommend checking output quality after each flush. If your output has not significantly improved after five flushes, please reach out to Sawgrass Care for assistance.
- Press the [Menu] button.
- Press the [▲] or [▼] key to display [Printer Features], and then press the [OK] button.
- Press the [▲] or [▼] key to select [List/Test Print], and then press the [OK] button.
- Press the [▲] or [▼] key to display [Head-flushing], and then press the [OK] button.
- Press the [▲] or [▼] key to select a color, and then press the [OK] button.
- To clean all the print heads, select [All Heads].
- To clean the print head for Cyan and Black, select [Head 1].
- To clean the print head for Yellow and Magenta, select [Head 2].
- Press the selection key for [OK].
Head flushing starts. - Press the selection key for [Exit].
- Perform a head flush only if print head nozzles cannot be recovered by 2-3 head cleanings.
- Do not turn the printer off during print head flushing. If the printer is turned off during print head flushing, start again from printing the nozzle check test pattern.
If you are still experiencing issues or have further questions, please contact our Sawgrass Care Team for assistance by click the 'Support' button on the bottom right of the page, or click here.