General

Frequently Asked Questions

• Frequently Asked Questions (FAQ)

Getting Started

• Heat Press Settings Guide
• Sawgrass Print Manager: System Requirements
• Installing an Additional or Replacement Printer
• Color Settings for Other Design Software
• Connecting via Wi-Fi
• Connecting via Ethernet or USB

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Troubleshooting

• Sawgrass Print Manager 10.2: Frequently Asked Questions
• Custom Size (IJ Plain) Error on LCD Screen
• How to Change Your Connection Type
• Visual Studio C++ Error Message
• MacOS Malicious Software Error Message
• Cleaning Your Feed Belt

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Printers & Inks

• VJ628 Preventative Maintenance
• Bypass Tray Information
• How to Reset to Default Settings
• Preventative Maintenance Steps
• Updating Your Printer Firmware

Software

• Printing to Sawgrass Print Manager on MacOS
• Installing Sawgrass Print Manager - MacOS
• Installing Sawgrass Print Manager - Windows
• Sawgrass Print Manager: Print Setting Tabs
• Printing to Sawgrass Print Manager on Windows

Design Applications

• Not Printing from CreativeStudio
• Using the Features in the Text Block
• Using the Tools Within the Appearance Block
• Uploading Images to CreativeStudio
• Printing from Your Silhouette Cutter